New Students

If you are a student beginning your academic career at Yale College or the Graduate School of Arts & Sciences, welcome! We’ve assembled a collection of student technology resources that will help you to start your semester prepared and informed.

Getting Started

Get set up with Yale’s technology essentials! We highly recommend completing all the steps in this section. 

If you have trouble viewing this video, you can access it in Canvas.

Activate Your NetID

Yale assigns all members of the community a unique identifer called a NetID, which you’ll use to access many of the university’s online resources and accounts. You must activate your NetID before accessing any other Yale systems. Make sure you keep your NetID password safe; do not share them with anyone else!

Set Up Your Yale Email

All Yale students receive an “@yale.edu” email account. Accounts for Yale College and most GSAS students are provided via EliApps, Yale’s version of Google G Suite, which includes: Gmail, Google Drive with unlimited storage, and Google Calendar. Some GSAS students in HIPAA-covered programs or programs affiliated with the Schools of Law, Management, or the Environment may recieve an Office 365 email account instead of an EliApps account.

For instructions on how to access your email account, set up email on your mobile device, or change your preferred name or email alias, click on Read More. 

Activate DUO Multifactor Authentication

Multifactor Authentication (MFA) protects your accounts in the event that your NetID password is compromised. Yale implements MFA via the DUO Everywhere service; this service is required for all Yale students. New Students received an email on July 31 with instructions on how to activate DUO Everywhere. You must do so by August 14, 2020.

Download And Set Up Zoom

Most online classes and orientation events will be conducted via Zoom. All Yale students have a Yale enterprise Zoom account; you will need to download and install Zoom on your device, then use the “Sign In Via SSO” option to access your Yale Zoom account.

Visit the Zoom Quick Guide for setup instructions and more information.

Update Your Student Information

The Student Information System (SIS) powers academic processes including course registration, financial aid, and transcript orders. It is important to add and maintain personal information such as your emergency contacts and mailing address to the system. Log in to SIS, then follow the automatic prompts to get started.

Set Up Virtual Private Network (VPN)

Some of Yale’s digital resources are only available while on campus. If you are off-campus, you can obtain access to these resources by connecting to Yale’s Virtual Private Network, or VPN.

Setting Up Your Computer

Make sure your computing environment is set up for a successful semester!

Getting a New Computer?

It is highly recommended that all Yale College students have a personal laptop* to attend class, complete assignments, and participate in campus life. If you are looking to buy a new laptop, check out the IT Buying Guide for discounts, and check out these tips for choosing a new laptopYale College students with demonstrated financial need may be able to request emergency funding support through the SafetyNet program

*Recommendations for Graduate Students will vary; check with your department for more details. 

Download Free and Discounted Software

The Yale Software Library provides a range of free and discounted software for students, including: 

  • Microsoft Office
  • Adobe Creative Suite
  • Matlab 
  • Mathematica
  • Endnote
  • SPSS 
  • ArcGIS

Download Antivirus Software

To keep your computer safe, Yale highly recommends having antivirus software installed on your computer and running the most up-to-date version of your operating system. Antivirus software is available at software.yale.edu.

Set Up Automatic Data Back-Up

It is highly recommended to keep your files safe by regularly backing up your data in case your computer becomes damaged, lost, or compromised. You can choose from several methods to keep your work safe:

  • Use your computer’s native method of backing up your work to an external device: Time Machine (Mac OS X) or Backup and Restore (Windows). Yale students can use their Yale email address to purchase an external drive from Western Digital at a discount.
  • Sync your files with your Yale Google Drive account (or OneDrive account for some GSAS students), which has unlimited storage.
  • Use another cloud-based data backup service available on the web.

Accounts and Tools

Get acquainted with these important resources, which you will use frequently while at Yale!

Canvas

Canvas is the digital hub for your Yale classes. Through Canvas, you’ll attend Zoom classes, turn in assignments, see grades, and more.

Yale Course Search

You can browse and select Yale courses via Yale Course Search.

YaleConnect

YaleConnect allows you to stay up to date with events and announcements from departments, organizations, and centers on campus. Events and deadlines for incoming students are currently posted on YaleConnect as well.

Yale Subscriptions

Yale provides you with a wide variety of online educational materials. Students have unlimited access to Yale’s Library Resources. In addition, free subscriptions to online news publications (such as The New York Times , Wall Street Journal, and Washington Post) are available with your university email address. Students also receive a free subscription to LinkedIn Learning, (previously known as Lynda) providing access to instructional skill-building video courses taught by industry experts in software, creative, and business skills.

On-Campus Technology

If you will be living on campus this fall, you will need to take additional steps after you arrive to connect to wifi, connect your smart devices, use campus printers, and more. Check back soon for more details!

Need Help?

Attend live office hours and trainings for incoming students, or contact tech support 24/7!

Office Hours for First-Years

At the following times, student techs will be standing by on Zoom to help you set up your tech for Yale. All times are Eastern Time.


Mondays (Aug 3, 10, 17, and 24) 2-4pm | Join Zoom here
Thursdays (Aug 6, 13, 20, 27) 10am-12pm | Join Zoom here
Saturdays (Aug 8, 15, 22, 29) 4-6pm | Join Zoom here

Attend a Zoom Test Class

Want to test your Zoom setup before attending your first real class? Attend a Zoom Test Class! This will allow you to practice logging in to Canvas to access a Zoom course, just as you will to attend your courses. You’ll get to test your webcam and microphone and take a tour of Zoom’s features. Join a class at the following times, Eastern Time:


Wednesdays (Aug 5, 12, 19, 26) 1-2pm | Join Via Canvas Course

Contact Tech Support & View All Help Options

We’re here to help, 24/7! A complete list of your tech support options is listed on the Support & Repairs page of this site.