Device Support & Repairs

In-Person Support

Description and Links Availability
Visit our Technology Support Center located in Thain Cafe of Bass Library! Faculty and staff support is limited on the weekends.
View our services provided at this location.

Summer hours beginning May 8:

Weekdays 9am-5pm
Weekends 12pm-5pm

Visit our Technology Support Center located in Study Room East, C29 of Marx Library!
View our services provided at this location.

Regular  hours:

Weekdays: 9am - 4:30pm
Closed 12pm-1pm

Other Support Options

Live Chat/Call IT Help Desk

Visit the IT Support Portal to receive live phone or chat support if you are unable to contact a student technician or find answers to your questions. You can call the ITS HelpDesk directly at (203) 432-9000.

You can also Schedule a Callback from the IT HelpDesk and Search How-to Articles

Browse FAQs with STC

Browse STC’s Instagram page, where we answer FAQs and post helpful tips!
Note: we cannot provide direct support via social media, so please use any other contact method if you need assistance.