Support & Repairs
Students are encouraged to utilize one of the following support types, as needed. Visit one of our Technology Support Centers in the Bass and Marx Libraries for in person support!
Support Type |
Description and Links |
Availability |
---|---|---|
Walk-In Support |
Visit our Technology Support Center located in Thain Cafe of Bass Library! View our services provided at this location. |
Summer hours: Mon - Thur: 9am - 7pm Closures:
|
Walk-In Support |
Visit our Technolgy Support Center located in Study Room East, C29 of Marx Library! View our services provided at this location. |
Weekdays: 9am - 4:30pm |
Browse FAQs with STC |
Browse STC’s Instagram page, where we answer FAQs and post helpful tips!
Note: we cannot provide direct support via social media, so please use any other contact method if you need assistance.
|
24/7/365 |
Live Chat/Call IT Help Desk |
Contact the IT Help Desk to receive live phone or chat support if you are unable to contact a student technician or find answers to your questions. |
24/7/365 |
If you visited our support center and signed a waiver(s), you can view that form below:
- STC Intake Waiver - if you dropped off a personal device to be repaired
- STC Warranty Voidance Form - if you dropped off a personal device that was in-warranty at time of intake, and you consent to us voiding the warranty
- STC Loaner Agreement Form - if you received any STC loaner equipment