| Description and Links | Availability |
|---|---|
| Visit our Technology Support Center located in Thain Cafe of Bass Library! Faculty and staff support is limited on the weekends. View our services provided at this location. |
Thur Sept 18: open at 11am Fall hours: Weekdays: 10am-7pm |
| Visit our Technology Support Center located in Study Room East, C29 of Marx Library! View our services provided at this location. |
Fall hours: Mon-Thurs: 9am-4:30pm Closed 12pm-1pm for Lunch Fri: 9am-12pm |
If you have a ticket open with STC, you may have signed one or more forms. They are available for you to reference at any time.
Other Support Options
Live Chat/Call IT Help Desk
Visit the IT Support Portal to receive live phone or chat support if you are unable to contact a student technician or find answers to your questions. You can call the ITS HelpDesk directly at (203) 432-9000.
You can also Schedule a Callback from the IT HelpDesk and Search How-to Articles.
Browse FAQs with STC
Browse STC’s Instagram page, where we answer FAQs and post helpful tips!
Note: we cannot provide direct support via social media, so please use any other contact method if you need assistance.