Support & Repairs
Students are encouraged to utilize one of the following support types, as needed. We have re-opened for full-service hardware repair – visit the Student Technology Support Center for both quick questions and hardware repairs that require an intake.
|
Support Type |
Description and Links |
Availability |
|---|---|---|
|
Walk-In Center |
Visit the Student Technology Support Center located in the Thain Cafe of Bass Library! |
12pm - 6pm daily |
|
Browse FAQs with STC on Facebook |
Browse FAQs and ask questions on Facebook, but please don’t share sensitive information on social media! Note: if you are locked out of your netID account, you will need to call the ITS Help Desk. |
24/7/365 |
|
Live Chat/Call IT Help Desk |
Contact the IT Help Desk to receive live phone or chat support if you are unable to contact a student technician or find answers to your questions. |
24/7/365 |
|
Submit A Ticket (Requires CAS Log-In) |
Submit a ticket for tech support if live chat support is unavailable or if you need additional support. A technician will contact you as soon as possible. |
24/7/365 |