Device Support & Repairs

Walk-In Support

Description and Links Availability
Visit our Technology Support Center located in Thain Cafe of Bass Library! Faculty and staff support is limited on the weekends.
View our services provided at this location.

Closed Dec 21 - Jan 1 for winter recess. 

Winter hours: 

Weekdays: 9am - 4:30pm 

Closed 1-2pm for lunch

Visit our Technology Support Center located in Study Room East, C29 of Marx Library!
View our services provided at this location.

Closed Dec 21 - Jan 1 for winter recess.

Regular hours:

Weekdays: 9am - 4:30pm

Closed 1-2pm for lunch

Support Anytime

The following support options are available 24/7/365.

Live Chat/Call IT Help Desk

Contact the IT Help Desk to receive live phone or chat support if you are unable to contact a student technician or find answers to your questions. You can call them 24/7/365 at (203) 432-9000.

You can also Schedule a Callback from the IT Helpdesk and Search How-to Articles

Browse FAQs with STC

Browse STC’s Instagram page, where we answer FAQs and post helpful tips!
Note: we cannot provide direct support via social media, so please use any other contact method if you need assistance.